FAQ's
What currency are the prices do I see in the site?
All prices are in USD.
I am not in love with my order, can it be returned? What if there is an issue?
Can I cancel my order?
Customers of Kojic Acid Skincare may opt to cancel all unshipped orders within 48 hours of purchase. If you wish to cancel or have any questions, please contact customer service at socials
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at socials@darkasparts.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Thank you for choosing Kojic Acid Skincare and apology for any delay experienced during this time. Shipping days will take 8-11 days due to Weather conditions, Holiday Delivery Schedule, and your proximity. Thank you!
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to socials@darkasparts.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
All prices are in USD.
I am not in love with my order, can it be returned? What if there is an issue?
We do not accept returns, exchanges, or refunds. All sales are final*. Please note, Kojic Acid Skincare by Barex Tech & Innovation LLC reserves the right to refuse all returns.
Can I cancel my order?
Customers of Kojic Acid Skincare may opt to cancel all unshipped orders within 48 hours of purchase. If you wish to cancel or have any questions, please contact customer service at socials
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at socials@darkasparts.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Thank you for choosing Kojic Acid Skincare and apology for any delay experienced during this time. Shipping days will take 8-11 days due to Weather conditions, Holiday Delivery Schedule, and your proximity. Thank you!
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to socials@darkasparts.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.